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Free 77202T sample questions

Real questions from the Avaya IP Office Platform Support practice bank, with the correct answer and an explanation for each one. No junk, no filler.

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Showing 20 of 40 free sample questions.

Question 1Choose one

A legal firm needs to ensure that calls to their main hunt group (Ext. 300) are answered in the precise order they are received. If all agents are busy, callers must hear a comfort message every 45 seconds. Any call waiting longer than 3 minutes must be immediately routed to a general voicemail box. Which combination of hunt group settings correctly implements these requirements?

Question 2Choose 2

An administrator is configuring Alternate Route Selection (ARS) to optimize toll costs. The primary route is a low-cost SIP trunk (Line Group ID 10). The secondary route is a PRI trunk (Line Group ID 1) for failover. The system must prepend '011' for international calls placed on the SIP trunk but not on the PRI. Which two short codes are required within the ARS form to achieve this routing logic? (Select TWO)

Question 3Choose one

A technician is performing an initial installation of an IP Office 500 V2 system. After powering on the control unit for the first time, the system needs to be configured with basic network parameters to be discoverable by IP Office Manager. What is the default IP address the technician must use to access the system's initial configuration wizard via a direct ethernet connection to the LAN1 port?

Question 4Choose one

During a security audit of an IP Office Server Edition, it was noted that default security settings are still in place. The administrator is tasked with enhancing the security of the system's service access. A key requirement is to restrict IP Office Manager configuration access to only the internal management subnet (10.10.50.0/24). Where in the IP Office configuration must the administrator go to define this access restriction?

Question 5Choose one

A manufacturing company operates from 8:00 AM to 5:00 PM, Monday through Friday. They require all inbound calls during business hours to route to a main receptionist hunt group. After hours and on weekends, calls must be routed to a Voicemail Pro auto-attendant. Which two components must be configured and linked to achieve this time-based routing?

Question 6Choose one

True or False: When configuring an IP Office Server Edition in a Primary/Secondary resilience pair, a 'Power User' license is sufficient for a user to fail over and register their phone with the secondary server while maintaining all their unified communications features.

Question 7Choose one

A hotel is implementing IP Office and wants to allow guests to log into any phone in a common area to access their personal extension profile and voicemail. When they log out, the phone must revert to a generic, public profile with restricted calling permissions. Which feature should be implemented to provide this functionality?

Question 8Choose one

An administrator needs to create a system-wide short code that allows users to dial `*99` followed by a 4-digit extension to directly transfer a call to that extension's voicemail box, without ringing the user's phone. To achieve this, the administrator creates a short code `*99XXXX`. What should be entered in the 'Feature' field for this short code?

Question 9Choose one

A consultant is designing a Voicemail Pro call flow for a medical clinic's main number. The call flow must first check if the clinic is open using a Time Profile. If open, it should transfer to the reception hunt group. If closed, it should play an after-hours message and then transfer to an on-call service. Which Voicemail Pro action is best suited to perform the initial check against the Time Profile?

Question 10Choose one

After upgrading an IP Office 500 V2 system from release 10.1 to 11.1, an administrator discovers that all licenses are showing as 'Dormant' in System Status and features are not working. The PLDS XML license file was confirmed to be correct for the feature key serial number. What is the most likely cause of this issue?

Question 11Choose one

A company is setting up a new IP Office 500 V2 system. They have one PRI line for PSTN connectivity. Which hardware component is required to terminate this PRI line on the control unit?

Question 12Choose one

An administrator is troubleshooting a Voicemail Pro call flow. The intended logic is to play a greeting, offer a menu, and if the caller makes no selection, transfer them to an operator. Callers report that after the greeting, the call immediately transfers without playing the menu. Which of the following call flow diagrams in Voicemail Pro most likely represents the misconfiguration? flowchart TD subgraph A Start --> G1[Generic Greeting] G1 --> M1{Menu} M1 -->|Timeout| T1[Transfer] end subgraph B Start2 --> G2[Generic Greeting] G2 --> T2[Transfer] end subgraph C Start3 --> M2{Menu} M2 -->|NoMatch| T3[Transfer] M2 --> G3[Generic Greeting] end subgraph D Start4 --> G4[Generic Greeting] G4 --> M3{Menu} M3 -->|Key 1| T4[Transfer] end

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