Free ACP-520 sample questions

Correct answer: Atlassian Organization

An Atlassian Organization is the global administrative layer that connects all your Atlassian Cloud sites, products, and users under one umbrella. While a 'site' contains the specific product instances (like yourcompany.atlassian.net), the 'organization' is where you manage central billing, managed accounts, and security features like Atlassian Guard.

Correct answer: Create a new site (e.g., 'new-dept.atlassian.net') within your existing Atlassian Organization and provision Jira Service Management on the new site.

Creating a new site within the existing organization is the correct approach. Sites act as hard data boundaries; users on one site cannot see data on another site unless explicitly granted access. By keeping it within the same organization, you maintain centralized user management, billing, and Atlassian Guard policies.

Correct answer: You must unsubscribe from or delete all products and sites associated with the organization.

Before you can delete an Atlassian organization, it must be completely empty. This means you must cancel all subscriptions, delete all products, and delete all sites associated with the organization. Additionally, you must cancel any Atlassian Guard subscriptions and remove all verified domains.

Correct answer: False

False. When you delete an organization, managed user accounts are NOT deleted. Instead, they revert to being unmanaged, free Atlassian accounts. The users retain control of their accounts and can use them to log into other Atlassian products outside of your deleted organization.

Correct answer: When you already have an existing Jira Service Management instance on the first site.

A single Atlassian site can only host ONE instance of each product type. If you already have Jira Service Management on a site, and you need a second instance of Jira Service Management, you MUST create a second site. You cannot have two JSM instances on the same site URL.

Correct answers: You must be an Organization Admin in both the source and the destination organizations.; The destination organization must not already have a site with the same URL name.

To transfer a product between organizations, the user initiating the transfer must hold the Organization Admin role in both the source organization (where the product currently resides) and the destination organization.

When a product is transferred, its site URL moves with it. If the destination organization already contains a site with the exact same URL, the transfer will fail due to a namespace collision.