Free OGD-001 sample questions

Correct answer: Context II; shifting from individual execution to collaboration and basic work management

Context II (Team) is characterized by the transition from a single individual (Context I) to a small team. The primary shift is the need for collaboration, basic work management, and shared understanding, rather than just individual technical execution.

Correct answer: The use of digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements

Digital Transformation is fundamentally about using technology to radically improve performance or reach of enterprises, involving changes to business processes, culture, and customer experiences, not just technology upgrades.

Correct answer: A Digital Practitioner integrates technical skills with an understanding of digital value, product management, and organizational context

The Digital Practitioner encompasses a broader set of competencies than traditional IT roles, bridging the gap between technical execution (coding, admin) and business value creation (product management, organizational design).

Correct answer: A flowchart showing process steps with 'Wait' states clearly marked between activity blocks

A Value Stream Map visually displays the sequence of activities required to deliver a product or service, specifically distinguishing between value-added processing time and non-value-added wait time to identify inefficiencies. flowchart LR Request((Request)) -->|Wait 2d| Analysis[Analysis 4h] Analysis -->|Wait 3d| Dev[Development 2d] Dev -->|Wait 1d| Test[Testing 4h] Test -->|Wait 4h| Deploy[Deploy 1h] Deploy --> Delivery((Value Delivered)) style Request fill:#f9f,stroke:#333 style Delivery fill:#f9f,stroke:#333

Correct answer: Net Promoter Score (NPS) and Feature Usage Retention

To shift from output (velocity, deployments) to outcome (value), the company must measure customer satisfaction and actual value realization. NPS measures satisfaction, and Feature Usage Retention measures if the features are actually solving problems over time.

Correct answer: It is an asset that delivers value to a consumer, is co-created with the consumer, and has a lifecycle

A Digital Product is defined not just by code, but as an asset that delivers value, involves co-creation (user interaction), and is managed through a lifecycle (inception to retirement).

Correct answers: Compute and Storage Commoditization; Ubiquitous Connectivity

The commoditization of compute and storage (Cloud) lowers the barrier to entry and cost of experimentation, driving digital value.

Ubiquitous connectivity (Internet, Mobile) allows digital products to reach consumers anywhere, a key driver of digital value.

Correct answer: A Service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks

This is the ITIL/DPBoK aligned definition. A service abstracts the complexity/risk (e.g., cloud storage service vs managing your own hard drives). A product is the vehicle that delivers this service.

Correct answer: False

Value is multi-dimensional. It includes utility (fitness for purpose), warranty (fitness for use/reliability), customer experience, and risk reduction, not just direct financial revenue.

Correct answer: It allows infrastructure changes to be versioned, tested, and repeatable, reducing configuration drift

IaC treats infrastructure configuration as software code. This enables version control, automated testing, and consistent replication of environments (e.g., Dev, Test, Prod), preventing the 'it works on my machine' issue and configuration drift.