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Free ICYB sample questions

Real questions from the IASSC Certified Lean Six Sigma Yellow Belt practice bank, with the correct answer and an explanation for each one. No junk, no filler.

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Showing 10 of 20 free sample questions.

Question 1Choose one

Systems and structures are the basis for allowing people to change their behaviors permanently and are accomplished through which of the following?

Question 2Choose one

SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.

Question 3Choose one

The following Business Case is constructed properly. “During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no returns. This costs the company a whole bunch of money.

Question 4Choose one

At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What it SHOULD be.

Question 5Choose one

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.

Question 6Choose one

The DMAIC approach to problem solving stands for Define, ___________, Analyze, Improve and Control.

Question 7Choose one

Benefits and working conditions would be primarily the concern of which of the following?

Question 8Choose one

When we create a Process Map we use a ______________ to show the direction of work flow.

Question 9Choose one

Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?

Question 10Choose one

In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.

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