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Free CIS-HR sample questions

Real questions from the Human Resources practice bank, with the correct answer and an explanation for each one. No junk, no filler.

Try them in the simulator Same questions, with study, timed and flashcard modes.

Showing 10 of 20 free sample questions.

Question 1Choose one

If you had little coding experience and were tasked with adding new pages to the customer’s Employee Service Center, which Service Portal Configuration option would be best to complete the task?

Question 2Choose one

If a new HR Knowledge base is created, how can it be included in the Knowledge results section on the HR Case form?

Question 3Choose one

Beginning with the Orlando release, which module allows HR Administrators to define which groups may access the various COEs or HR Services without needing to edit or create new ACL records?

Question 4Choose one

If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

Question 5Choose one

Which of the following applications is installed with the Human Resources Scoped App: Core plugin?

Question 6Choose one

Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?

Question 7Choose one

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

Question 8Choose one

What must be updated or loaded into the Customer's instance before importing the stories?

Question 9Choose one

What determines which Knowledge bases, Knowledge articles, and Service Catalog Items an employee can view?

Question 10Choose one

If both the Knowledge Base and the KB article have no "Can Read" User Criteria, what role is required to read the article?

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