A customer is evaluating HPE storage and a competing solution from NetApp. The customer's IT team is lean, and they are highly focused on simplifying operations and reducing time spent on troubleshooting. Which HPE capability provides the most significant competitive advantage in this area?

```mermaid
flowchart TD
A[Traditional Support: Issue Occurs] -- B{Customer Detects Issue};
B -- C[Customer Gathers Logs];
C -- D[Opens Level 1 Ticket];
D -- E[Re-explain Issue to L2/L3];
E -- F[Resolution];

subgraph HPE InfoSight Support
G[InfoSight Predicts Issue] -- H[Auto-Opens L3 Ticket w/ Data];
H -- I[HPE Support Contacts Customer w/ Solution];
I -- J[Proactive Resolution];
end
```

Question

A customer is evaluating HPE storage and a competing solution from NetApp. The customer's IT team is lean, and they are highly focused on simplifying operations and reducing time spent on troubleshooting. Which HPE capability provides the most significant competitive advantage in this area?

```mermaid
flowchart TD
A[Traditional Support: Issue Occurs] --> B{Customer Detects Issue};
B --> C[Customer Gathers Logs];
C --> D[Opens Level 1 Ticket];
D --> E[Re-explain Issue to L2/L3];
E --> F[Resolution];

subgraph HPE InfoSight Support
G[InfoSight Predicts Issue] --> H[Auto-Opens L3 Ticket w/ Data];
H --> I[HPE Support Contacts Customer w/ Solution];
I --> J[Proactive Resolution];
end
```

Accepted Answer

HPE InfoSight's predictive analytics and AIOps

Answer

HPE's broad portfolio of storage media types

Answer

The lower entry price point of HPE MSA arrays

Answer

Integration with HPE OneView for unified management

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