Free ARA02 sample questions

Correct answer: Transition to a federated model where the central CoE sets standards and provides expertise, while business units develop their own automations.

The most appropriate evolution from a bottlenecked centralized CoE is a federated model. This model maintains central governance, standards, and reusable components through the core CoE, but empowers business units to develop automations that meet their specific needs. This balances control with agility, directly addressing the scenario's challenges. Dissolving the CoE leads to chaos and duplicated effort. Simply increasing staff doesn't solve the underlying structural issue of the central team lacking specific business unit context. Outsourcing is a tactical solution, not a strategic evolution of the operating model.

Correct answer: Use the built-in archiving feature to move session logs older than 30 days to a separate, long-term storage database.

The correct approach is to use Blue Prism's built-in archiving functionality. This feature is specifically designed to move historical session log data from the live production database to a separate archive database. This keeps the production database lean and performant while ensuring the data is preserved in a structured, accessible format for the required retention period. Storing logs indefinitely in the primary database will severely degrade performance. Disabling logging is a compliance violation. Manually exporting to CSVs is inefficient, error-prone, and makes querying the data for audits difficult.

Correct answers: Data security and access controls for the digital worker.; Compliance with regulations such as HIPAA.; Audit trail and logging requirements for all actions performed.

When dealing with sensitive data like PHI, governance is paramount. The primary considerations are ensuring strict data security and access controls for the digital worker (treating it like a human user), ensuring full compliance with relevant regulations like HIPAA, and implementing comprehensive audit trails to track every action performed on the sensitive data. While ROI and development speed are important for any project, they are secondary to the critical governance and compliance requirements in this context.

Correct answer: The Service Model

The Service Model within the Blue Prism ROM is explicitly concerned with how the digital workforce is managed and supported in production. This includes defining support levels (L1, L2, L3), escalation paths, Service Level Agreements (SLAs), and incident management processes. The scenario described is a classic example of designing the support and maintenance structure, which is the core of the Service Model.

Correct answer: False

False. A robust and well-defined Service Model is a critical component for reaching the higher levels of the Enterprise Maturity Model. The 'Institutionalized' level implies that RPA is deeply embedded, scalable, and managed as a strategic capability. This is impossible to achieve without a formal support structure, SLAs, and clear operational procedures, which are all part of the Service Model.

Correct answer: Propose the establishment of a centralized CoE responsible for defining development standards, creating a library of reusable components, and implementing a formal governance framework for security and credential management. Initiate a review of existing bots to identify consolidation opportunities.

This plan directly addresses all the issues identified in the case study. Establishing a central CoE introduces the necessary governance and standards that were missing. Creating reusable components tackles the problem of redundant development. A formal governance framework will fix security flaws. Reviewing existing bots for consolidation is a practical step to improve efficiency without destructively halting all operations. This approach balances immediate risk mitigation with a long-term strategy for scalable and sustainable automation.

Correct answer: Phase 2: Design

In the Blue Prism Delivery Methodology, Phase 2 (Design) is where the high-level process definition from Phase 1 is translated into a detailed technical specification. Key outputs of this phase are the Process Design Instruction (PDI) and the Solution Design Document (SDD), which must be signed off by business and technical stakeholders before moving to Phase 3 (Build). This ensures that what is about to be built is well-understood and agreed upon.

Correct answer: To identify, analyze, and document business processes for automation, creating the Process Definition Document (PDD).

The Process Analyst (or Business Analyst) is the bridge between the business and the technical development team. Their core responsibility is to work with business SMEs to identify suitable processes, analyze them in detail, and create the Process Definition Document (PDD). The PDD captures the 'as-is' process and is a key input for the solution designers and developers. Infrastructure is handled by Technical Architects/Admins, and coding is done by Developers.

Correct answers: Multiple, load-balanced Application Servers.; A large number of Runtime Resources.

Correct answer: It is specific, measurable, and time-bound.

The strength of this vision statement lies in its adherence to SMART principles (Specific, Measurable, Achievable, Relevant, Time-bound). It specifies the goal (improve efficiency), provides a metric (20%), sets a timeframe (three years), and defines the scope (Finance and HR, repetitive tasks). This makes the vision actionable and provides a clear benchmark for success, which is a cornerstone of the ROM's emphasis on strategic alignment.