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Free ASTA-9090 sample questions

Real questions from the Avaya Call Management System practice bank, with the correct answer and an explanation for each one. No junk, no filler.

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Showing 10 of 20 free sample questions.

Question 1Choose one

A solutions architect is designing a high-availability Avaya Call Management System (CMS) R21 solution for a global contact center. The customer requires that the CMS implementation supports 2,000 concurrent supervisor sessions and processes data from 10 separate Communication Manager clusters. Which deployment model and hardware profile must the architect specify in the OVA deployment to meet these specific scalability requirements?

Question 2Choose one

Which of the following components is responsible for the physical data transmission between the Avaya Aura Communication Manager and the CMS server, and which protocol is primarily used for this data stream?

Question 3Choose one

During the planning phase for a CMS R21 installation on VMware, an engineer must calculate storage requirements. The customer requires 5 years of daily data retention and 2 years of interval data retention for 5,000 agents. Which factor has the HIGHEST impact on the disk space sizing calculation?

Question 4Choose 2

A technician is preparing to deploy the CMS R21 OVA template. Which TWO network interfaces are typically configured during the initial deployment script to separate management traffic from ACD data traffic? (Select TWO)

Question 5Choose one

True or False: In an Avaya CMS R21 deployment on AXP Private Cloud, the underlying operating system management (patching, kernel updates) is entirely the responsibility of the customer, identical to a bare-metal installation.

Question 6Choose one

An administrator is configuring the connection between Communication Manager (CM) and CMS. On the CM side, they use the command `change communication-interface processor-channels`. What is the correct configuration mapping required for the CMS link?

Question 7Choose one

After installing the CMS software, the administrator attempts to start the CMS application but it fails. Checking the logs, they see an error related to 'ACD limit exceeded'. What step was likely missed during the initial installation or configuration?

Question 8Choose one

Which specific command is used to administer the CMS system setup, including adding new ACDs and configuring system parameters, from the command line interface?

Question 9Choose one

A customer wants to integrate their corporate Active Directory for CMS user authentication. Which file or utility is primarily used to configure the LDAP mapping and connection details in CMS R21?

Question 10Choose one

Scenario: An administrator notices that historical reports for the previous day are empty, but real-time monitoring is working correctly. Checking the system status, they see the 'Data Collection' state is active. What is the most likely cause for the missing historical data?

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